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  • Forgot your password or username?

    For those who have forgotten their password and/or username, the forum offers an automated method to get you in. Here's how:

    For this method to work, you must know the email address in your TBN account. That address must still be active and accessible to you. You will need to type that email address in during the process, so have it handy.

    (1) Click here to start the process (opens a new browser window so these instructions will remain available).

    (2) You'll go to a page that asks you to enter your Email Address into an input field. This is the email address in your TBN account. Type the address into the field provided.

    (3) Enter the answer to the Random Question that's provided in the second input field. These questions are meant to ensure that a human is requesting a password reminder, not some sort of bot.

    (4) Click the "Send Email" button.

    If the email address you entered matches the one in your TBN account, then you will briefly see a page with the message indicting that an email has been sent. If the email address you entered does not match the one in your account, a different message will appear, advising you to contact the administrator (click the provided link and fill out the form to email your request to the administrator).

    (5) If the email address you entered matches the one in your account, you should receive an email from "thunderbirdnest.com - Thunderbird Forums [admin@thunderbirdnest.com]" with a subject line of "Your login details for thunderbirdnest.com - Thunderbird Forums." Open that email.

    (6) The email contains your usernaame (toward the bottom) and further instructions for resetting your password. If all you needed was your username, then you're done!

    (7) If you forgot your password, then follow the additional instructions contained in the email.
    Caution! Clicking the first link in the email will reset your password! So if you're just messing around and you don't really want to reset your password, don't click that link!!!
    Essentially, you will click the first link provided in the email. Clicking that link will reset your password to some random sequence, then the site will send you a second email containing your username and new password, which you can use to log into TBN. Once you are logged in, you can manually change your password to something you prefer (see below for how).

    To manually change your password click here to go right to your Account details (you'll have to log in with your new password once the new page opens).

    Alternatively, you can log in from any page, access your Account settings and go from there. To get to your Account, log in from any page, then click your username in the top right of the page to open a menu, then select User Settings from the menu. That'll take you to your User Settings page. Click the Account tab to get to your account details.

    To change your password to something you like, enter the new password that was emailed to you in the space marked "Enter current password." Then enter the password you want to change to in the space marked "Enter new password" and enter it again in the space marked "Re-enter new password." The two must match. When you've done all of that, click the Save Changes button at the upper right of the input form.

    Hope that helps,

    BWtoo
    Last edited by BirdWingsToo; Jul 2, 2017, 12:47 AM. Reason: Updated to reflect the procedures of the new vBulletin software
    Kevin - Lincoln, NE
    2005 Evening Black Premium, Black Hardtop, Black Accent.
    Plus: White Hardtop, Chrome Hood Scoop Bezel, Borlas, and more.

    Also posts as atest (test account) and SR-71 (original non-admin account)
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